Dr. Deepti is available 9 a.m. to 9 p.m. for urgent questions and 9 a.m. to 5 p.m. for primary care needs. If you are having a life threatening emergency or car crash please call 911. Please look at our services page for more information. During our member house-calls and member telemedicine scheduled visits you are encouraged to discuss all your concerns at the same appointment so you do not have to put your health issues on hold.

Blood work is drawn at all Labcorp locations and usually requires you to be fasting overnight. After your dinner at 8 p.m. do not eat anything until morning. Provide the blood sample before breakfast and you will not miss any meals to provide us fasting blood tests. Turnaround time on results in usually 48 hours depending on panels being tested.  

Dr. Deepti, with consent from the patient, can perform manual breast exams during house calls. Dr.Deepti will refer you to trusted gynecologists for procedures. Dr.Deepti will guide you to the appropriate specialists who work well with myhappydoctor to coordinate your care.

No. Dr. Deepti is your primary care physician. We provide quality care that statistics show can reduce your need to see specialists. When the need arises, however, we will refer you to a doctor with the expertise you need to treat your particular condition, advanced diseases or manage your chronic pain.

Dr. Deepti does not offer short-term membership. We do not offer single appointments as we are a primary care membership-based concierge practice.

We will try our best to keep these at the minimum. Further, primary care is not urgent care and we can plan and schedule telemedicine visits and housecalls around these events with minimal interruptions to your ongoing care. Dr.Deepti will do her best to accommodate for your health even when she is on vacation. We care for limited number of patients so that we can offer the highest quality of service. She will provide you with options of services for circumstances when she is unavailable.

We do not order testing unless it is under evidence based guidelines and recommended for monitoring or diagnosing a particular disease or monitoring the side effects of medications. You can absolutely refuse testing. However, it is always Dr. Deepti's goal to first do no harm. Certain medications require further testing to monitor safety. Certain medical conditions benefit from periodic testing. You have the right to refuse any testing you do not want; however, Dr. Deepti has the responsibility to not prescribe any medications that are not safe without appropriate monitoring. We have done everything we can to make testing as accessible as possible. We will guide you to phlebotomists who will be able to collect blood and urine samples in the comfort of your home. 

Yes, Dr.Deepti can refer you to specialists. If you have insurance and wish to use that for a specialist appointment you can check with the specialists office if they accept your insurance. We will not be doing any prior authorizations for insurance. Most insurances including Medicare will allow Dr. Deepti to order labs, write prescriptions, and make referrals. If you aren’t sure whether your insurance works with seeing Dr. Deepti, please call and ask your insurance if an out of network doctor can write a referral, etc. We will provide you with referrals to concierge nursing services when you require additional nursing support at home based on your health needs. 

Dr.Deepti will personally call your nearest Emergency Room and discuss your immediate health needs with the emergency medicine physician after you notify her about your emergency. If you are having a life threatening emergency or car crash please call 911 before reaching out to Dr.Deepti. Please refer to the welcome email to understand what symptoms would indicate an emergency.  If you are hospitalized, a hospital doctor will take care of you during your stay in the hospital. Dr.Deepti will follow up with you as well as the hospital doctor during and after your hospitalization and can talk to your hospital doctor as many times as necessary to make the transition of care smooth. We will obtain records from the hospital once you are discharged and add them to your chart.

Dr.Deepti can handle most dermatological needs. She routinely performs skin checks on patients and if she thinks a spot needs attention she will provide it. If there is something more suspicious or you need dermatologic procedures, she will refer you to a trusted local dermatologist. 

myhappydoctor does not bill insurance. We are a membership only service. We do not require you to have health insurance to become a member. Our membership fees cover most primary care services but don't cover major surgery, emergencies or hospitalizations. We highly recommend you to have health insurance for services not covered by your membership. Our monthly membership is not an insurance plan.  In general, direct primary care practices pair well with high deductible health plans or medical cost sharing memberships such as Zion HealthShare (https://zionhealthshare.org/) or Sedera (Sedera.com). Cost-sharing plans often give discounts for myhappydoctor  (Direct Primary Care) members. We recommend you consult an insurance broker to decide what plan makes the most sense for you. 

Hospitalizations, pediatric services, surgical procedures, oxygen or nebulizations, Emergency Room visits, specialist care, urgent care services (with some exceptions for medical acute care services) are not included in the membership. Even though medications, pathology fees, labs, imaging, physical therapy, are not included, we have them at exclusive members-only pricing through us. We do not provide vaccines but we will guide you to the locations that will provide vaccines if necessary. We will also guide you to self-pay diagnostic colonoscopy specialist service if you do not want to use insurance. We will keep including new services in the future and add value to the membership. Membership is only available for patients 17 years and above at this time. We accept Medicare-eligible patients.

We don't want you to have to stay if you don't like it here. You can cancel anytime with a 30 day notice. If your membership account lapses or is terminated, then we will be unable to extend future membership. 

Because we are unable to provide the multidisciplinary approach and perform random drug screens as required by the Drug Enforcement Agency - that is now the standard of care for chronic pain management, we do not prescribe and manage chronic opioid medications. However, we do help patients manage their pain with referrals to physical therapy, appropriate adjunctive medications, and education. We do not write prescriptions for medical marijuana or benzodiazepines. We do not prescribe testosterone. 

myhappydoctor is serving the greater San Diego area. myhappydoctor telemedicine services can be requested by any adult in California.